IranPoll.com has the capacity to conduct a variety of surveys, using its advanced centralized calling center located in Toronto, Canada, or its partner call center in Tehran, Iran. 

With an impressive response rate of 86%, and Iran's almost universal phone penetration (98%), telephone survey is an optimal choice in Iran.

Telephone (Phone CATI) Surveys:

IranPoll.com has extensive experience in conducting survey research in Iran and is unparalleled in its expertise to adjust various questions, even those of that evoke extreme sensitivity to local conditions.

IranPoll.com is also unique in that unlike most other fielding agents who only use interviewers fluent in Farsi (Persian), which is the native language of only about 55% of Iran’s current population, it uses interviewers fluent in 10 different vernaculars of various regions in Iran.

Considering that Iran is a multi-ethnic and a multilingual country, using interviewers proficient in local languages and dialects allows IranPoll.com to effectively communicate survey questions and accurately record obtained responses. It also allows IranPoll.com to achieve response and completion rates that are consistently higher than those achieved by other calling centers located outside of Iran.

Phone survey is an extremely strong mode of data collection in Iran, as the response rate IranPoll.com obtains is very high (around 86%) and the phone penetration in Iran is almost universal. Based on the 2013 report by “Statistical Centre of Iran”, about 98% of Iranians households (22.3 million) had access to telephone (fixed or mobile cellular telephone or both) at home. These shares were 99% for urban and 94% for rural households. 5% had a fixed telephone only, 1.5% were with a mobile telephone only, and 91% enjoyed both fixed and a mobile telephone. In addition, 46% of households (10.5 million) - 54% urban and 23% rural - had access to a computer at home.

Please find more details about our CATI methodology here.

IranPoll CATI call center
IranPoll CATI call center 2

Our Client Process

In Telephone (CATI) and Omnibus projects, we typically go through the following processor for each of our clients:

  1. Depending on client’s preference, the client will either send us a draft questionnaire or send us a list of topics in which the client is interested.
  2. IranPoll.com will then either make comments on the client’s draft questionnaire or develop a questionnaire to cover the research questions of the client.
  3. IranPoll.com and the client will have few rounds of deliberation (usually two or three) to incrementally enhance the questionnaire to the level that satisfies all client needs and observes all scientific standards. Throughout the process, IranPoll.com will draw on its past experiences and its local knowledge to help the client develop a valid and reliable survey instrument.
  4. After IranPoll.com and the client arrive at a final questionnaire approved by the client, if needed, IranPoll.com will translate the instrument into Persian, and make it ready for the field.
  5. IranPoll.com will propose a sample design for client’s approval based on client’s preferences and scientific standards. At this stage client will need to provide IranPoll.com with the desired target population as well as any oversampling the study might require.
  6. Once the client approves the methodology, sample design, and the questionnaire, IranPoll.com will commence fieldwork.
  7. The duration of fieldwork depends on a number of factors which will be discussed in detail with the client in advance. During the fieldwork IranPoll.com will regularly update the client on the fielding progress.
  8. When data is collected, IranPoll.com will provide client with the data file, and any other agreed upon deliverables. The data file is normally in SPSS format, but can be adjusted to the client’s preferences.
  9. Depending on the client’s preference, IranPoll.com can also analyze the data and produce statistical reports at an additional cost.

IranPoll.com is also unique in that unlike most other fielding agents who only use interviewers fluent in Farsi (Persian), which is the native language of only about 55% of Iran’s current population, it uses interviewers fluent in the vernaculars of various regions in Iran.


CONDUCTED Telephone (CATI) Surveys:

  • Pre and post-election surveys
  • Attitudes toward countries and their leaders
  • Attitudes toward Iran’s nuclear program and negotiations
  • Consumption and evaluation of news media and television programs
  • Attitudes toward the mandatory dress codes
  • Knowledge and attitudes toward climate change
  • Knowledge and attitudes toward narcotics and addiction
  • Attitudes toward tourisms and travel of foreigners to Iran
  • Evaluation of civil liberties in Iran
  • Attitudes toward gender equality.
  • Family expenditure and resources survey
  • Diet and nutrition survey
  • Attitudes toward multi-national corporations, foreign direct investment, and international financial institutions
  • Time use survey
  • Family planning related knowledge, attitudes, and practices (KAP) study
  • Sexually transmitted infections (STIs) related knowledge, attitudes, and practices (KAP) study
  • Religious tolerance survey
  • Work condition for women and minority groups
  • Fear of crime and public safety related survey.